Outlook is a widely used email client that allows users to send and receive emails with attachments. However, sometimes users may encounter issues where attachments are not visible in their emails. This can be frustrating, especially when important documents or files are involved. In this article, we will discuss the common causes of the Outlook not showing attachments issue and the solutions to fix it.

What Causes Outlook to Not Show Attachments?

Here are some of the common causes of the “Outlook not showing attachments” issue:

Blocked Attachments: Sometimes, Outlook may block certain attachments, such as executable files or scripts, for security reasons. In such cases, the attachment may not be visible in the email.

Incorrect View Settings: If the view settings in Outlook are not set up correctly, it may cause attachments to not show up in emails. This can happen if the email view is set to “Plain Text” mode, which doesn’t support attachments.

Corrupt PST File: If the PST file that contains your Outlook data is corrupt, it can cause various issues, including not showing attachments in emails.

How to Fix the Outlook Not Showing Attachments Issue?

Here are some solutions to fix the “Outlook not showing attachments” issue:

Check Attachment Blocking Settings: Go to the Trust Center settings in Outlook and check if any attachment types are blocked. If so, unblock them to enable attachments to appear in your emails.

Change View Settings: Change the view settings in Outlook to “HTML” or “Rich Text” mode, which support attachments. You can do this by going to the Format Text tab in the email window and selecting the desired mode.

Repair PST File: If the PST file is corrupt, you can use the Inbox Repair Tool (SCANPST.EXE) to repair it. This tool is built into Outlook and can be accessed by searching for it in the Windows search bar.

Conclusion

The Outlook not showing attachments issue can be frustrating, but it’s usually easy to fix. By checking attachment blocking settings, view settings, and repairing the PST file, you can quickly resolve the issue and view attachments in your emails. If the problem persists, you can contact our customer support for further assistance.